Indigo
Indigo is a leading book retailer of Canada. It offers wide range of books, toys, kids- books, office supplies, wearable tech, tech accessories, equipments etc. to its users at a reasonable price.
Placing an order
Once you have selected any item or book for purchasing add it to cart and then proceed for checkout. You have to provide basic details such as payment information, shipping information and billing information at checkout page. If you have any indigo coupon code, indigo bonus code, indigo discount code you can paste it in the field provided for indigo coupon code, indigo bonus code, indigo discount code and apply it for availing extra benefit while checking out for any product.
Cancelling an order
For any reason, you want to cancel your order placed, you can easily cancel it by going to order history and selecting cancel button. You must cancel your order immediately within 30 minutes after placing your order.
Indigo Store Finder
If you want to locate a nearby indigo store, you can select a quick link called stores which is present at the footer of indigo.ca. you just have to enter a postal code and hit the “Go” button to find the stores near your local area.
Shipping
Indigo offers free shipping to a store. there is no minimum order amount for free shipping to our store option. You just have to choose the nearest indigo store location and make an order for free shipping in store. Your product will be delivered to that store and you just have to pick up the package from indigo store. This does not charge you any kind of shipping charges. Indigo also offers free standard shipping on all the orders above $25.
Plum Rewards
You can earn 5 points for every dollar you spent on indigo.ca. these points can be redeemed in- store, online at indigo.ca or on indigo mobile app. You will also gain rewards on your birthday as a gift from indigo.ca. plum rewards are absolutely free to join and there are no annual membership fees. for any queries you can contact by emailing at [email protected].
IRewards
You can join IRewards program for $35 annually. As a IReward member you get 10% off on books and 5% off on toys, gifts, home decors and more. You'll also enjoy personalized recommendations and special offers only available to rewards members. for any queries you can contact by emailing at [email protected]
Returns
You can return indigo product, which does not satisfy you anymore. The product must be returned within 30 days from the date of order. All you need is to log into indigo account and select the relevant order, and click the request a return button. You can also return the product in-store also.
Indigo Mobile App
Indigo.ca can also be accessed through indigo mobile app. You can access your order history, plum rewards and IRewards points through indigo mobile app on the go. With indigo mobile app you can shop 24 X 7 directly from your mobile screen.
Contact Indigo Canada
Home Office Information
468 King Street West, Suite 500
Toronto, ON M5V 1L8
416-364-4499
Call indigo at 1-800-832-7569. Indigo Canada Customer Service Team is available by phone Monday to Sunday 9:00 am – Midnight Eastern Time.